Showroom Sales & Operations Executive
Hồ Chí Minh (On-site)
Có làm cuối tuần
Hạn chót 06/12/2026
Đăng 6 ngày trước
Ít hơn 5 ứng viên
Yêu cầu công việc
• Minimum 1–2 years of experience in retail sales, showroom operations, customer service, or related fields.
• Experience in furniture, home décor, interior design, or lifestyle retail is an advantage.
• Good communication and customer service skills.
• Strong organizational skills with attention to detail.
• Proactive, responsible, and hands-on working attitude.
• Ability to multitask and coordinate with different teams.
• Basic proficiency in Microsoft Office or Google Workspace.
• Basic English communication skills are preferred.
• A good sense of aesthetics and interest in furniture and interior design are highly valued.
Key Performance Indicators (KPIs)
• Sales performance and customer conversion.
• Customer satisfaction and response time.
• Showroom cleanliness, organization, and presentation standards.
• Inventory accuracy and stock management.
• Order processing and delivery coordination.
• Timely completion of assigned operational and marketing tasks.
Yêu cầu nên có
Experience in furniture, home décor, interior design, or lifestyle retail Basic English communication skills
Công việc cụ thể là gì?
Working Location: Formation Showroom – Van Phuc City, Ho Chi Minh City
Employment Type: Full-time
Working Schedule: Monday to Sunday, with one day off per week, as mutually agreed upon.
1. Job Overview
We are looking for a proactive, detail-oriented Showroom Sales & Operations Executive to support the daily operation of our furniture showroom. This role is responsible for delivering a professional customer experience, maintaining showroom presentation standards, managing inventory, coordinating deliveries, and supporting sales and marketing activities.
2. Key Responsibilities
A. Showroom Sales & Customer Service
• Welcome and assist customers visiting the showroom.
• Introduce products, materials, finishes, and customization options.
• Provide product information, quotations, and support customers throughout the purchasing process.
• Follow up with potential customers and maintain customer relationships.
• Handle customer inquiries through phone, Zalo, social media, and other communication channels.
• Support order processing and payment coordination.
B. Showroom Operations & Visual Presentation
• Ensure the showroom is consistently clean, organized, and well-presented according to Formation’s brand standards.
• Maintain proper product displays, including furniture arrangements, cushions, accessories, fabric swatches, and material samples.
• Conduct regular showroom inspections and identify items that need maintenance, replacement, or replenishment.
• Proactively identify missing showroom essentials and coordinate their preparation or procurement.
• Ensure all price tags, product information, catalogues, and sales materials are accurate and available.
C. Inventory & Delivery Coordination
• Monitor and maintain accurate records of showroom inventory, samples, and accessories.
• Coordinate stock receiving, stock movements, and regular inventory checks.
• Track customer orders and coordinate with relevant teams to ensure timely deliveries.
• Arrange delivery schedules with customers and logistics partners.
• Follow up on delivery status, installation, and customer feedback.
• Report stock discrepancies, product damage, or operational issues promptly.
D. Marketing Support
• Assist with assigned marketing activities, including campaigns, promotions, events, and showroom activations.
• Support basic content preparation, product photography, and social media activities when required.
• Coordinate the preparation and distribution of marketing materials.
• Assist in organizing showroom events and customer engagement activities.
• Perform other marketing-related tasks as assigned.
• Ngày làm việc: T2 - CN • Giờ làm việc: 09:00 - 18:00 • Cấp bậc: Nhân viên (associate) • Loại công việc: Toàn thời gianQuyền lợi có gì?
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