Store Manager / Cửa hàng trưởng

1. Manage all aspects of the store (images, products, employees, customer service…) in accordance with the commercial strategy

2. Manage people, store operations and environment to achieve sales, service, customer satisfaction, and profitability goals

3. Monitor the retail store inventory level; replenishment of stock and return cycle is carried out accordingly

4. Handling customer complaints and problems related to the store management.

5. Motivate staff’s enthusiasm, help stores to achieve monthly sales target.

6. Implement sales events and promotion in accordance to sales plan

7. Responsible for guiding and training new employees in accordance with the Company's regulations and procedures. Train employees in sales skills, customer communication and other skills

8. Maintain store staff job results by leading, coaching, training, motivating, counseling and disciplining employees; also monitoring job results and providing advice for staff performance improvement

9. Work with the management and HR regarding staff attendance, manpower planning, recruitment and selection, training program, staff evaluation and all personnel actions

10. Organize and manage duty roster effectively, maintain regular and consistent attendance and punctuality on daily basic & during peak season, holiday, responsible for staff working schedule, handle and maintain staff discipline

11. Submit all monthly store expenses/invoices, sales performance, and other reports to Finance Dept to process the payment

12. Other activities according to job requirements and assigned by superiors.

WORKING TIMES

Morning shift : 9:00-17:30

Noon shift : 13:30 – 22:00

Day off : 1 day off/week

Working Location:

- Aeon Mall Ha Dong, Ha Dong, Ha Noi

- Vincom Royal City, Thanh Xuan, Ha Noi

- Vincom Smart City, Nam Tu Liem, Ha Noi

- Aeon Mall Hai Duong, Hai Duong, Hai Phong

- Thiso Mall Sala, An Khanh, Ho Chi Minh

- Vincom Bien Hoa, Bien Hoa, Dong Nai

- Vincom Can Tho, Can Tho

• Ngày làm việc: T2 - CN • Giờ làm việc: 9:00; 13:30 - 17:30; 22:00 • Cấp bậc: Quản lý • Loại công việc: Toàn thời gian