Assistant, Sales Operations (FMCG)

Job responsibilities:

A. Sales Reporting & Data Management

• Prepare and maintain daily, monthly, quarterly, and annual sales reports, including sales performance, stock status, SKU performance, and customer performance.

• Consolidate and analyze sales data to support business performance tracking and management decision-making.

• Monitor sales KPIs and provide regular updates on sales team performance.

B. KPI & Incentive Management

• Calculate and process sales team incentives and additional incentive schemes.

• Coordinate with relevant stakeholders to validate performance data and ensure incentive calculations are accurate and timely.

• Support annual KPI consolidation and year-end performance evaluation.

C.Trade Promotion & Budget Administration

• Consolidate promotional claims and supporting documents to ensure completeness and accuracy.

• Track promotional spending, including FOC, discounts, and A&P expenses.

• Prepare competitor promotion tracking reports and promotional activity analysis.

D. Financial Reconciliation & Invoice Management

• Coordinate monthly reconciliation of outstanding balances between the company, DKSH, and customers.

• Verify sales figures, discount amounts, and incentive-related invoices against customer confirmations and internal records.

• Coordinate with Finance, Credit Control and relevant stakeholders to resolve invoice discrepancies and outstanding issues.

• Manage invoice requests, credit notes, reconciliation statements, and supporting documents.

• Track invoice issuance and communicate relevant information to customers and internal stakeholders.

E. Sales Administration & Operational Support

• Support sales administration activities, including customer price maintenance, pricing updates, contract documentation, listing documents, and price increase processes.

• Coordinate the preparation, submission, and follow-up of commercial agreements, rental contracts, claimback documents, and other sales-related paperwork.

• Manage business travel arrangements, travel expense claims, and related approval processes.

• Support sales teams with general administrative requirements and operational requests.

•Coordinate with internal departments to collect information, resolve operational issues, and ensure smooth sales operations.

• Ngày làm việc: T2 - T6 • Giờ làm việc: 9:00 - 18:00 • Cấp bậc: Nhân viên (associate) • Loại công việc: Toàn thời gian