Customer Service

• Execute customer’s service requirements from Bookings for all kinds of shipments (export and import, air & sea freight, sea consol) , update Cargo movement to Data, Transmission

• Cooperate with worldwide agents to handle shipments.

• Problem solving in order to improve service delivery standards and minimize cost impacts.

• Ensure customer satisfaction and feedback to customers in professional manner.

• Prepare reports, update system timely and accurately.

• Understand and comply with Daily Management Process to ensure our world class service.

• Seek continuous improvement in daily operations.

• Giờ làm việc: 09:00 - 18:00 • Cấp bậc: Nhân viên (executive)