Customer Service & Pricing Staff (Logistics/Forwarding) 4+ Years Exp
Hồ Chí Minh (On-site)
Nghỉ trọn T7, CN
Hạn chót 06/12/2026
Đăng 6 ngày trước
Ít hơn 20 ứng viên
Yêu cầu công việc
- Bachelor’s degree in Economics, International Business, Logistics, or a related field.
- Minimum 4 years of experience working in Freight Forwarding/Logistics, preferably at HCMC-based companies.
- Strong understanding of sea freight operations and pricing mechanisms.
- Excellent command of English (spoken & written). Chinese is a plus.
- Proficient in MS Office (Excel, Word, PowerPoint) and internet tools.
- Strong interpersonal and customer service skills.
- Detail-oriented, organized, and able to work under pressure.
- Good with numbers and reporting.
Benefits:
- 13th-month salary bonus.
- Social and health insurance in accordance with Vietnam Labor Law.
- Professional, friendly, and dynamic working environment.
- Opportunities for career development and training.
- Work Location: Olivin Logistics Office: No. 151, Bach Dang Street, Tan Son Hoa Ward, Ho Chi Minh City.
Yêu cầu nên có
Experience at HCMC-based companies Knowledge of Chinese
Công việc cụ thể là gì?
We are looking for a Customer Service & Pricing Staff with strong experience in handling export/import shipments, excellent communication skills, and a detail-oriented mindset. The successful candidate will be responsible for managing end-to-end logistics operations and ensuring high levels of customer satisfaction.
Key Responsibilities:
- Handle all export/import shipments from and to Vietnam in compliance with internal policies and external regulations.
- Support to check rates from carriers and update the rates to sales or leader.
- Analyze market trends, competitor pricing, and internal cost structures & making quotation to offer rates to agents, customers.
- Coordinate end-to-end customer service processes, including booking, cargo movement, data transmission, documentation, invoicing, and cost tracking.
- Liaise with booking teams, carriers, and overseas agents to secure space and arrange shipments (air & sea).
- Work closely with global agent networks to ensure smooth handling of shipments, including tracking and status updates.
- Negotiate with subcontractors and trucking providers to achieve competitive pricing.
- Prepare and manage full set of shipping documentation until file closure (export/import, ir/sea).
- Input and update shipment information in the internal system accurately and on time.
- Respond to customer inquiries professionally and ensure high customer satisfaction.
- Stay well-informed about services and provide suitable solutions/offers to clients.
- Prepare daily updates and accurate weekly/monthly reports for management.
- Perform other duties as assigned.
• Ngày làm việc: T2 - T6 • Giờ làm việc: 08:00 - 17:30 • Cấp bậc: Có kinh nghiệm • Loại công việc: Toàn thời gianQuyền lợi có gì?
Lương thưởng
Thưởng tháng lương thứ 13, lễ, tết.
Bảo hiểm & sức khoẻ
Công ty đóng đầy đủ BHXH, dựa theo luật lao động.
Văn hoá công ty
Training opportunities, Profit shared & Tet Bonus (if any)
Khác
Mức lương cạnh tranh (tùy vào kinh nghiệm và năng lực) và xét duyệt tăng lương hàng năm.
