Internal Accountant Cum Customer Service
Hồ Chí Minh (On-site)
Nghỉ trọn T7, CN
Hạn chót 29/10/2026
Đăng 22 ngày trước
Yêu cầu công việc
Education & Experience:
• Bachelor’s degree in Accounting, Finance, Business Administration, Economics or a related field.
• 2–4 years of relevant working experience in accounting, finance, order processing, customer service or related functions.
• Experience in trading, import-export or manufacturing companies is preferred.
• Practical understanding of accounting processes, invoices, AR/AP and supporting documents.
• Experience with Sales Orders, Purchase Orders and order processing is an advantage.
Skills & Competencies
• English working proficiency, with the ability to communicate and handle work-related documents in English.
• Good command of Microsoft Excel and office applications.
• Experience working with accounting/ERP systems is an advantage.
• Strong attention to detail and accuracy, especially in accounting and documentation.
• Good coordination and communication skills.
• Able to work effectively with multiple internal and external stakeholders.
• Good time management and ability to prioritize tasks.
• Responsible, organized and proactive in following up on pending tasks.
• Able to work independently while collaborating effectively with the team.
WHAT YOU WILL DO IN THIS ROLE:
This position is suitable for someone who enjoys a multi-functional role and wants to work across Accounting, Customer Service and Operations.
You will have the opportunity to:
• Work closely with management and the Group Finance team.
• Gain broad exposure to accounting, order processing and business operations.
• Coordinate with customers, suppliers, Sales and logistics partners.
• Develop both financial and commercial operations experience in an international working environment.
Công việc cụ thể là gì?
JOB SUMMARY
We are looking for an Internal Accountant cum Customer Service to support our daily accounting, order processing and administrative operations.
This role is a key coordination position, working closely with Sales, customers, suppliers, logistics partners and the Group Finance team to ensure that financial records, customer orders and related documentation are processed accurately and on time.
Role allocation:
• Accounting & Finance: approximately 50%
• Customer Service & Order Processing: approximately 40%
• Administration: approximately 10%
KEY RESPONSIBILITIES:
A. Internal Accounting & Finance – 50%
• Record and maintain daily accounting transactions accurately and timely.
• Prepare and maintain Sales Orders (SO), Purchase Orders (PO) and related accounting records in the company’s accounting system.
• Prepare draft invoices and coordinate the issuance of official VAT/e-invoices.
• Monitor Accounts Receivable (AR) and follow up on outstanding customer payments.
• Check supplier invoices and supporting documents for completeness and accuracy.
• Prepare payment requests and required supporting documents.
• Coordinate with banks, suppliers, customers and external accounting/tax advisors when required.
• Maintain accounting documents and ensure proper filing and document control.
• Assist with monthly accounting closing and management reports.
• Coordinate with external accounting/tax service providers on accounting and tax-related matters.
• Ensure accounting records and supporting documents are maintained in accordance with company procedures and applicable Vietnamese regulations.
B. Customer Service & Order Processing – 40%
• Receive and process customer orders after sales confirmation.
• Create and maintain Sales Orders (SO) and relevant internal records.
• Coordinate with Sales, suppliers and logistics providers to monitor order progress.
• Follow up on POs, order confirmations, delivery schedules and shipping documents.
• Prepare delivery-related documents and coordinate with warehouse/logistics teams.
• Provide customers with timely updates on order status and delivery schedules.
• Handle routine customer inquiries related to:
o Order status
o Delivery schedules
o Invoices
o Shipping documents
o Product documentation
• Coordinate internally to resolve delivery, documentation or invoicing issues.
• Maintain accurate and up-to-date customer and order records.
• Support smooth communication between customers, Sales, suppliers and logistics partners throughout the order fulfillment process.
C. Administration – 10%
• Maintain company documents, records and administrative files.
• Support contract/document filing and document control.
• Assist with office administration and company registration-related documentation when required.
• Coordinate with external service providers, including accounting, tax, logistics and other vendors.
• Support management in preparing internal reports and administrative documents.
• Ngày làm việc: T2 - T6 • Giờ làm việc: 09:00 - 18:00 • Cấp bậc: Nhân viên (associate) • Loại công việc: Thời vụQuyền lợi có gì?
Học hỏi & phát triển
Company & Products training
Khác
Work closely with management and the Group Finance team.
Gain broad exposure to accounting, order processing and business operations.
Coordinate with customers, suppliers, Sales and logistics partners.
Develop both financial and commercial operations
