Customer Service Executive - HCMC/ Hanoi
Hà Nội (On-site)
Nghỉ trọn T7, CN
Hạn chót 12/11/2026
Đăng 9 ngày trước
Yêu cầu công việc
* Education and Knowledge Requirements:
• Minimum diploma holders
• Proficiency in Microsoft Office, including Outlook, Word and Excel.
• Ability to demonstrate solid written and oral communication skills
• Team player with good problem solving ability
• Languages: English language in spoken and written form with one other Asian language
• Strong communication and negotiation skills
• Sales-driven with a positive attitude.
* Experience Required
• Minimum 1 year customer service or sales experience would be preferred.
• Must be proficient in intermediate level of Excel
• Fluent in verbal and written English and 1 other Asian language.
• Able to speak, read Chinese - Mandarin is advantage.
• Fresh graduates are welcome to apply.
Yêu cầu nên có
Minimum 1 year of customer service or sales experience Ability to speak Chinese (Mandarin) Ability to read Chinese (Mandarin)
Công việc cụ thể là gì?
• Process customer purchase orders, quotations, and sales orders accurately.
• Handle customer inquiries on pricing, product availability, order status, and delivery schedules.
• Coordinate with Sales, Purchasing, Warehouse, and Logistics teams to ensure timely order fulfillment.
• Monitor outstanding orders, backorders, and shipment schedules.
• Prepare sales documentation and maintain accurate customer records.
• Resolve customer complaints, order discrepancies, and delivery issues promptly.
• Ngày làm việc: T2 - T6 • Giờ làm việc: 09:00 - 18:00 • Cấp bậc: Nhân viên (associate) • Loại công việc: Thời vụQuyền lợi có gì?
Học hỏi & phát triển
Training and career growth opportunities
Khác
Competitive salary.
Friendly and supportive work environment
