Key Account Manager

Purpose of Position: The purpose of this position is to grow and build sustainable development in Key Accounts/Customers. Working closely with internal and external stakeholder's to build good business relationships, and trade investment strategy to deliver the value and volume target.

Duties:

Customer Strategy and Business Planning.

Develop and implement assigned group of customers ' business plans in alignment with the company strategic Channel; Marketing; Product Plans.

Monitor daily performance and suggest action plan to improve the results.

Work closely with customers and internal teams for monthly master business activities plan and ensure perfect implementation and execution.

Deliver deals closing with customer, negotiate contracts and payment terms; responsible for receivable and revenue consolidations for financial report.

Conduct monthly; quarterly; annual review meetings with customers, prepare action plan for the year.

Monitor market trends and competitor activities to propose strategy reaction.

Budgeting and Control.

Provide demand forecast for Key Accounts/ Customer.

Develop AOP Budget , set volume target per store and new store, deliver assigned sales target.

Monitor the progress against objectives and develop plans to address variation vs Budget to optimize revenue and margin in assigned channel.

Key Account Management

Manage company's relationship with assigned customer with an emphasis on development new business opportunities.

Assist in yearly negotiations of framework agreement with customer , negotiate and manage prices, trading terms, listing new product, inventory.

Make forecast accuracy effective for all key account.

Follow up operation works, solve issues (stock availability; delivery; credit notes…) to ensure achievement of sales objectives.

Lead monthly performance review key account meeting.

Always update innovation and inspire new creation, food solution adapted to our key customers.

Visibility and Activation

Secure visibility location through the POSM, product display…

Oversee the effective implementation of all trade activities and Product activations.

Work closely with Sales, Trade Marketing and Product to develop activation, training, workshop to fit in with Key Account/Customers.

Internal & External Customer Satisfaction & Communication

Build strong relationship with key account to assist in the development of long term partnership , customer satisfaction and add value to customer to help build business.

Build and Maintain interdepartmental relationship to ensure smooth cooperation and effective internal quality across functions.

• Ngày làm việc: T2 - T6 • Giờ làm việc: 08:30 - 17:30 • Cấp bậc: Có kinh nghiệm • Loại công việc: Thời vụ