Operation Manager Hotel

WE ARE NOT HERE TO BUILD ORDINARY HOTELS.

We believe that when you do something with extraordinary love, it can become something extraordinary. At Mandala Hospitality Group (MHG), we believe a hotel should be more than a place to sleep. It should be a place people travel for, a place that tells a story, a place that awakens curiosity, creates emotion and leaves a lasting impression. We love the idea that a hotel can become a destination in its own right, because it has a soul, a distinctive identity and something meaningful to share with the world. We are looking for talented people with genuine passion, a strong sense of purpose, and a deep love for what they do. People who want to dedicate their talent and energy to something greater than themselves, to create meaningful experiences, build lasting value and make a positive contribution to society.

This is the belief we are building MHG around: extraordinary hospitality begins with extraordinary passion — and the courage to turn that passion into something real. We are looking for people who care deeply about what they do, believe in what they can create and have the ambition to build something that matters.

WHAT YOU WILL BUILD

1. A successful hotel business

• Lead daily operations and deliver outstanding service, quality and guest satisfaction.
• Take ownership of revenue, costs, budgets, profitability and overall business performance.
• Build a capable team and establish a culture of accountability, care and continuous improvement.

2. A destination with a distinctive identity

• Develop signature experiences around the hotel's theme, local culture and market opportunities.
• Turn ideas into real products, activities, events, packages and partnerships that guests value.
• Create compelling reasons for people to visit beyond simply booking a room.

3. New ways to create value

• Develop revenue streams across food and beverage, experiences, retail, events and strategic partnerships.
• Connect with local communities, artisans, producers and specialists to bring authentic experiences to life.
• Test ideas, learn from guests and turn successful concepts into sustainable business growth.

4. A team that shares your ambition

• Inspire people with a clear vision and lead by example.
• Develop talent, encourage initiative and build a culture where people take pride in what they create.
• Combine creativity with operational discipline and strong commercial judgment.

• Cấp bậc: Giám đốc trở lên • Loại công việc: Toàn thời gian