Partnership Manager

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About the role We are looking for a commercially minded Partnership Manager to build and grow our commission-based referral network. You will identify potential partners, win their trust, and turn those relationships into a steady source of paying spa guests. You will own the full partnership cycle: prospecting, outreach, negotiation within agreed commercial guidelines, onboarding, activation, and ongoing development. Success means building partnerships that consistently generate bookings and revenue. This is a hands-on, individual contributor role suited to an ambitious early-career or mid-level sales professional who enjoys both winning new business and developing existing relationships. What you will do Find and win new partners - Identify and prioritize businesses that serve customers who are a strong fit for no.160, including hotels, serviced apartments, travel businesses, and other relevant local businesses. - Proactively reach decision-makers through direct outreach, calls, visits, networking, and referrals. - Understand each partner’s customers and business needs, and present a clear reason to recommend no.160. - Agree on partnerships within approved commission structures and commercial terms. Turn partnerships into bookings - Onboard partners and make the referral process simple for their teams. - Ensure the people making recommendations understand our treatments, customer experience, and commission model. - Follow through from the initial agreement to the first completed, paid booking. - Work with spa operations to ensure referred guests receive a smooth booking and treatment experience. Develop and grow partner accounts - Maintain regular, purposeful contact with partners and their customer-facing teams. - Track referral performance, understand why partners are or are not generating bookings, and take action. - Develop practical activities and offers with internal teams to increase referrals and repeat business. - Reactivate promising inactive partners and focus effort on accounts with real commercial potential. Spot opportunities and deliver results - Look beyond an existing prospect list to identify new customer groups, referral channels, and partnership opportunities. - Assess opportunities based on customer fit, revenue potential, effort, and commercial value. - Keep CRM records accurate, with clear next steps, owners, and follow-up dates. - Manage your weekly pipeline and activity against agreed targets, and raise obstacles early with proposed solutions. • Ngày làm việc: • Giờ làm việc: • Cấp bậc: