Receptionist/Customer Service Intern
Hồ Chí Minh (On-site)
Có làm T7
Hạn chót 30/11/2026
Đăng 13 ngày trước
Ít hơn 20 ứng viên
Yêu cầu công việc
- Bachelor’s degree or Diploma in Hospitality, Business Administration, Foreign Languages, or related fields. - Prior experience in front desk, customer service, or hospitality (preferably in Grade A office buildings or 4/5-star hotels). - Good command of English (both verbal and written communications). - Professional demeanor, pleasant voice, excellent interpersonal skills, and problem-solving ability.
Yêu cầu nên có
Experience in Grade A office buildings or 4/5-star hotels
Công việc cụ thể là gì?
1. Front Desk & Guest Relations- Welcome tenants, visitors, and contractors warmly with a professional and customer-oriented attitude.- Execute guest registration and issue visitor/contractor access badges in compliance with building security procedures.- Manage incoming calls, transfer phone inquiries, or record messages and forward them accurately to relevant departments.2. Tenant Support & Issue Escalation- Receive tenant inquiries, complaints, and service requests; log them into the tracking system and dispatch to responsible teams (Technical, Security, Cleaning, etc.) for prompt resolution.- Follow up on request status and communicate resolution updates back to tenants to ensure high satisfaction.3. Mail & Access Card Management- Receive, sort, and distribute incoming mail, and express deliveries to the correct tenants or internal teams.- Manage access card issuance, card replacements, and collect lost card fees; maintain proper tracking logs and hand over cash payments to Accounting periodically.4. Administrative & Operational Assistance- Inspect and maintain the cleanliness, neatness, and professional appearance of the Main Lobby and reception/waiting areas.- Assist in preparing logistics for internal meetings, tenant events, or community activities hosted by Building Management / The Sentry.- Perform additional administrative tasks as assigned by the Supervisor or Building Manager. • Ngày làm việc: T2 - T7 • Giờ làm việc: 08:00 - 17:00 • Cấp bậc: Thực tập sinh • Loại công việc: Toàn thời gian
Quyền lợi có gì?
Lương thưởng
Competitive salary and benefits package
Học hỏi & phát triển
Career growth and development opportunities
Văn hoá công ty
Professional and international working environment
Khác
Domestic/international travel exposure when required
