Sales Manager

Công việc cụ thể là gì?

1) Customer Retention & Relationship Management • Act as the primary point of contact for key accounts, ensuring a high level of customer satisfaction and service delivery. • Present new products and services to existing customers to support upselling and cross-selling opportunities. • Quickly and effectively manage any customer complaints by working closely with QA and related departments to ensure timely resolution. • Foster long-term relationships and build customer loyalty through proactive engagement and support. 2) New Business Development • Identify and pursue new business opportunities through market research, networking, cold calling, and attending industry events. • Develop tailored sales pitches and proposals that address customer needs, concerns, and objectives. • Build strong relationships with decision-makers and influencers in target companies. • Coordinate meetings and presentations between prospective clients and internal senior stakeholders. • Maintain a healthy sales pipeline and ensure consistent follow-up on leads and opportunities. 3) Sales Strategy & Target Achievement • Develop and implement strategic sales plans aligned with overall business objectives. • Set and achieve monthly, quarterly, and annual sales targets. • Analyze market trends, customer needs, and competitor offerings to identify growth opportunities and refine sales strategies. • Collaborate with finance and operations teams to price products competitively while maintaining profitability. 4) Internal Collaboration • Work closely with production, engineering, QA, and logistics teams to ensure seamless order fulfillment and solution delivery. • Provide input into production planning based on market demand and customer forecasts. • Contribute ideas for process improvement in manufacturing operations where applicable. 5) Sales Reporting & Forecasting • Prepare and present regular sales reports, forecasts, and performance dashboards to senior management. • Ensure data integrity within the company’s CRM and other sales tracking tools. • Monitor and report on KPIs, sales activities, and conversion rates to drive continuous improvement. • Submit weekly progress reports and ensure data is accurate. 6) Leadership & Development • Mentor and support other team members involved in business development activities. • Represent the company professionally at industry events, exhibitions, and client meetings. • Contribute to building a customer-centric and performance-driven sales culture within the organization. • Ngày làm việc: • Giờ làm việc: • Cấp bậc: • Loại công việc: