Senior Admissions and Parent Relations Officer

Yêu cầu công việc

- Strong interpersonal and communication skills, with confidence engaging families in person, by phone and via email. - Strong written and spoken Vietnamese and English; advanced English proficiency equivalent to IELTS 7.0 or above is preferred. - Organised, detail-oriented and able to manage multiple enquiries, documents, deadlines and follow-up actions accurately. - Proactive, service-minded and solution-oriented, with the ability to follow through on tasks and coordinate effectively across departments. - Able to handle family information and admissions cases with discretion and confidentiality. - Comfortable using CRM systems, spreadsheets, email platforms and reporting tools. - Previous study experience in international programmes in Vietnam or overseas, or previous experience in education, admissions, consulting, sales consultation, customer-facing advisory roles, marketing is an advantage. - A calm, warm and professional team member who can represent BCVN well and work effectively in a fast-paced school environment, especially during peak admissions and enrolment periods.