Service Engineer

Lương không công khai

Quận Phú Nhuận, Hồ Chí Minh (On-site)

Nghỉ trọn T7, CN

Hạn chót 29/11/2026

Đăng 13 ngày trước

Ít hơn 5 ứng viên

Yêu cầu công việc

Minimum Education Required

• Bachelor's Degree in Electrical & Electronics Engineering or Biomedical Engineering.

Minimum Experience Required

• Minimum 1 year of experience as a Technical Service Engineer in a medical diagnostic equipment company.

Skills and Knowledge Required

• PC literate.

• Good English communication.

Attitude Required

• Higher sensitivity to customer satisfaction with positive mind-set of teamwork & compliance.

Knowledge Desired but not Essential

• Basic application knowledge about hematology, hemostasis, urinalysis, immunology & bio-chemistry.

Travel Requirement

• Flexible to respond to customer request & regional training.


Key Competencies

- Professional / Technical Expertise

- Organisation and Accomplishment

- Judgment - Problem Solving

- Customer Orientation

- Developing Others

Yêu cầu nên có

Basic application knowledge of hematology Basic application knowledge of hemostasis Basic application knowledge of urinalysis Basic application knowledge of immunology Basic application knowledge of biochemistry

Công việc cụ thể là gì?

Nộp hồ sơ ứng tuyển: Ứng viên ứng tuyển vui lòng nộp hồ sơ trên trang tuyển dụng Sysmex ở link sau: https://careers.sysmex-ap.com/job-invite/879/

=> Các hồ sơ không nộp trên trang tuyển dụng của Sysmex sẽ không được xử lý.


Minimum 1-year relevant working experience In Vitro Diagnostics (IVD) field. Candidates from other industries will not be considered.


Key Job Purpose :

To execute field service activities to get higher customer satisfaction under Service Supervisor’s supervision.

To assist Service Manager/ Supervisor/Team Leader in making plan and supervise field service activities under Service plan.


Summary of Functional Duties & Responsibilities :

• To support Managers/Supervisor/Team Leader to provide solution, plan and resource for manpower, training, tools, spare part and service materials to adapt customer requirements

• To read, update and follow company's standard operating procedures and guidelines in daily work.

• To support Managers/Supervisor/Team Leader to make, review and improved standard operating procedures and guidelines.

• To execute activities to achieve PM contract target and Service KPI

• To make technical/ application documents required for customer service and edit to improve under manager/supervisor’s instruction.

• To collect market & customer information, feedback to sales department or Managers/Supervisor/Team Leader. Support to collect customer satisfaction level.

• To execute field service activities (installation, repair, maintenance, training and support) to end users with correct plan, procedures, policies and documentation requirements.

• To join Service meeting & training according to Managers/Supervisor/Team Leader’s instruction.

• To conduct and support technical or application trainings in territory for new staffs, distributors. Arranges knowledge and troubleshooting transfer to the Team for the specific products/applications.

• To provide application, scientific and product information to customers and other departments in company.

• To support field events to promote customer satisfaction & awareness of Sysmex brand according to Service Managers/Supervisor/Team Leader’s instruction.

• Ngày làm việc: T2 - T6 • Giờ làm việc: 08:00 - 17:00 • Cấp bậc: Nhân viên (associate) • Loại công việc: Toàn thời gian

Quyền lợi có gì?

Lương thưởng

Attractive Salary

Bảo hiểm & sức khoẻ

Health and Other Insurances: as per company policy

Khác

To enjoy the full benefits stipulated in the labor agreement and labor law.