Business Development Manager
Lương không công khai
Hồ Chí Minh (On-site)
Có làm T7
Hạn chót 14/11/2026
Đăng 7 ngày trước
Ít hơn 20 ứng viên
Yêu cầu công việc
Basic Qualifications
- Bachelor’s degree in Business, Supply Chain, Logistics, International Trade, or a related field.
- Minimum 12 years of B2B sales or business development experience, with at least 8 years in the logistics, freight forwarding, or cross-border e-commerce sector.
- Demonstrated track record of meeting or exceeding revenue targets in a competitive sales environment.
- Strong knowledge of international logistics, cross-border shipping, customs, and trade compliance in the Vietnam–USA or broader APAC context.
- Existing network of relevant contacts among shippers, marketplace sellers, forwarders, or e-commerce platforms in Vietnam.
- Excellent verbal and written communication skills in both Vietnamese and English; ability to present confidently to senior stakeholders.
- Proficiency in CRM tools (e.g., Salesforce, HubSpot, or equivalent) and standard business software including Excel and PowerPoint.
- Strong commercial acumen, negotiation skills, and the ability to structure and close complex deals.
- Self-motivated, organized, and able to manage multiple opportunities simultaneously in a fast-paced environment.
Preferred Qualifications
- Experience working with or selling to Amazon marketplace sellers, cross-border e-commerce platforms, or FBA (Fulfilled by Amazon) supply chains.
- Familiarity with Air Small Parcel, Express Courier, Air Freight, and/or Ocean Freight products and pricing, especially VN-US lane and US last mile delivery.
- Knowledge of Vietnamese customs regulations, import/export procedures, and relevant government agencies (e.g., GDVC, MOIT).
- Experience in a startup or high-growth logistics company, with comfort in building commercial team and processes from the ground up.
- Advanced business degree (MBA or equivalent).
Yêu cầu nên có
Experience working with or selling to Amazon marketplace sellers, cross-border e-commerce platforms, or FBA supply chains Familiarity with Air Small Parcel, Express Courier, Air Freight, or Ocean Freight products and pricing Familiarity with the VN-US lane and US last mile delivery Knowledge of Vietnamese customs regulations and import/export procedures Knowledge of relevant Vietnamese government agencies such as GDVC and MOIT Experience working in a startup or high-growth logistics company Experience building commercial teams and processes from the ground up Advanced business degree such as an MBA or equivalent
Công việc cụ thể là gì?
Key Responsibilities
Business Development & Sales:
- Identify, prospect, and develop new business opportunities across target customer segments including cross-border e-commerce sellers, marketplace merchants, importers/exporters, and freight forwarders.
- Own the full sales cycle from lead generation and qualification through proposal, negotiation, and contract close.
- Build and maintain a healthy, well-qualified pipeline; manage activity and forecasting in the CRM system with accuracy and discipline.
- Achieve and exceed monthly, quarterly, and annual revenue targets as agreed with the Regional Director.
- Develop and present tailored proposals, rate cards, and service solutions that align with customer needs and KWI’s service capabilities.
Sales and Marketing Management Team:
- Lead and coach the team members to manage and grow a portfolio of existing accounts, ensure high levels of customer satisfaction and business strategy execution.
- Plan, organize and direct Sales team through day-to-day management to achieve target revenue and profitability
- Ensure open communication of management policies and business strategies among the team
Account Management & Customer Retention:
- Conduct regular business reviews with sales team to identify upsell and cross-sell opportunities, address service concerns, and strengthen the commercial relationship.
- Act as the primary commercial point of contact for strategical accounts, coordinating with internal teams to onboard and resolve all business matters quickly and professionally.
- Track volume trends, identify risks of churn, and implement proactive retention strategies
Market Intelligence & Strategy:
- Plan, conduct market study, and understand market insight, pricing, and industry trends in the cross-border logistics space, especially VN-US lane to inform KWI’s commercial positioning.
- Provide regular feedback to the product, operations, and pricing teams on customer needs, service gaps, and market opportunities.
- Represent KWI at industry events, trade shows, and networking forums to build brand awareness and generate leads.
- Contribute to the development of the Vietnam commercial strategy in partnership with the Regional Director and Global Sales team.
Partner & Ecosystem Development:
- Identify and develop strategic partnerships with freight forwarders, customs brokers, marketplace operators, and logistics aggregators to expand KWI’s channel reach.
- Negotiate partnership agreements and referral arrangements that align with KWI’s commercial objectives.
- Maintain strong working relationships with carriers, origin agents, and destination partners to support business development activities.
Collaboration & Reporting:
- Work closely with the Operations and Program Management teams (US based) to ensure customer commitments made during the sales process are operationally feasible and properly handed off.
- Prepare weekly and monthly pipeline reports, deal status updates, and revenue forecasts for the Brach Manager, Regional Director and senior leadership.
- Participate in cross-functional planning discussions, contributing the commercial perspective to operational and product decisions.
- Support onboarding of new clients by coordinating with internal stakeholders to ensure a smooth start-of-service experience.
Quyền lợi có gì?
Lương thưởng
Bonus is based on the Company’s business performance (13th month salary)
Bảo hiểm & sức khoẻ
After the probation period, employees are covered by social insurance in accordance with Vietnamese labour regulations
Cân bằng công việc-cuộc sống
12 days of paid leave per year
