
Quận Tân Bình, Hồ Chí Minh
Nghỉ trọn T7, CN
Hạn chót 28/10/2026
Đăng 1 ngày trước
Ít hơn 20 ứng viên
- Min. 2 years’ experience in logistics/ forwarding industry - Good experience to handle US shipment is preferable - Knowledge of local and overseas custom and regulations - Basic geography knowledge - Good written and spoken English and Vietnamese - Good PC skills. - Good communication skills. - Customer-oriented mind - Sense of responsibility, team work and creditability
Good experience to handle US shipment is preferable
Key Tasks1. To follow up with assigned accounts on seafreight shipments and provide support whenever shipments occur. Experience with U.S. routing is preferred.2. To follow up on each shipment in accordance with the procedures and requirements outlined in the job covering for seafreight.3. To follow up on customer shipment advice and coordinate with customers, overseas stations, and account holders to arrange the required shipment activities, including pickup, carrier booking, etc.4. To check and verify shipment documents and provide updates to relevant parties.5. To work closely in accordance with the SOPs established by the Sales team and Customer Service Manager.6. To inform Customer Service Manager of any irregularities or issues requiring assistance and provide feedback on subcontractor standards and service quality.7. To provide customers with updates on pre-claim details and claim status.8. To handle incident management and handles customers inquiries, complaints, claims follow up, verify credit terms and credit status, and coordinate with departments concerned on related issues.9. To verify incoming invoices.10. To complete job costing after shipment handling.11. Control shipping run by obtaining loading confirmation from carriers.12. To handle other tasks assigned by Customer Service Manager. • Ngày làm việc: T2 - T6 • Giờ làm việc: 09:00 - 18:00 • Cấp bậc: Có kinh nghiệm • Loại công việc: Thời vụ
Nếu bạn đang tìm kiếm vị trí Customer Service - Seafreight tại Quận Tân Bình, Hồ Chí Minh, đây là cơ hội làm việc tại WWL VIETNAM COMPANY LIMITED với mức lương cạnh tranh và môi trường làm việc chuyên nghiệp. Ngoài tin tuyển dụng này, Upzi còn cập nhật nhiều việc làm cùng lĩnh vực và địa điểm mỗi ngày.
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