Financial Literacy & Community Partnership Manager

Lương không công khai

Quận 4, Hồ Chí Minh

Nghỉ trọn T7, CN

Hạn chót 09/10/2026

Đăng 14 ngày trước

Ít hơn 5 ứng viên

Yêu cầu công việc

• University degree in Economics, Finance, Marketing, or related fields. • At least 5 years of experience in personal finance, community development, partnership management, or social media. • In-depth understanding of digital banking and user financial behavior. • Excellent communication, negotiation, and partner management skills. • Ability to design and implement practical programs/activities with a strong community impact orientation. • Fluent in both written and spoken English.

Công việc cụ thể là gì?

1. Financial Literacy Programs - Design and execute financial literacy programs tailored to different customer segments (e.g., first-time borrowers, young professionals, employees of partner corporates). - Develop content (workshops, digital modules, gamified campaigns) to improve customer understanding of loans, credit cards, BNPL, and overdraft. - Collaborate with Marketing, Product, and Risk teams to align literacy campaigns with business objectives and responsible lending principles. 2. Community Partnership Management - Identify, engage, and manage partnerships with corporates, educational institutions, NGOs, and government agencies to scale financial literacy outreach. - Work closely with Bank-at-Work partners to deliver literacy + employee financial wellness programs. - Negotiate partnership terms and ensure mutual value creation. 3. Customer Engagement & Retention - Integrate financial literacy modules with FEOL app and loyalty program to drive user engagement. - Leverage partnerships to boost product adoption (e.g., salary advance, BNPL) through education-led initiatives. - Monitor program impact (participation rate, customer knowledge score, retention uplift). 4. Reporting & Governance - Prepare regular reports on program performance, partner engagement, and impact metrics. - Ensure compliance with internal policies and regulatory requirements related to financial education and community outreach. • Cấp bậc: Có kinh nghiệm • Loại công việc: Toàn thời gian

Quyền lợi có gì?

FE CREDIT

Tài Chính

We were founded as Consumer Finance Division of Vietnam Prosperity Joint-Stock Commercial Bank (VPBank). In 2015, we successfully transferred to an independent company with the Brand FE CREDIT. Since then, we continuously have been enlarging and taking the leadership of consumer finance market in Vietnam. Our success is built on serving the best sake of our customers; we are keen on designing new products with add-on values to customers with our philosophy of Fast and Easy. On October 28th, 2021, VPBank completed the agreement to sell 49% of the charter capital at FE CREDIT to SMBC Group and FE CREDIT was renamed VPBank SMBC Finance Company Limited, creating favorable conditions for our company to strengthen our financial capacity and further expand business activities in other potential segments. We have long nourished the determination to professionalise our operations. We embrace a strong organisational culture with a shared aspiration and values which allows us to act as a united and focused company. FOCUS – UNITY – SIMPLICITY – OWNERSHIP See yourselves in a new light In essence of joining our company, you will be given the scope to seize every opportunity and helped to acquire specific competencies you’ll need to succeed either you wish to go wide or go deep. Our company prides ourselves on our underpinned principle of nurturing people in not only HR policies but also in our culture. We value innovations and we need people to work on initiatives and carry on our business vision of operating excellence and market leadership. Alongside with these, we believe our staff members deserve a good working condition, so that in addition to social health insurance you will be accessible to health and accident insurance and will be eligible to join in team building every year. We also value your efforts; for this reason, we give you both financial and non-financial rewards such as: KPI bonus, Best Initiatives, Best performer or Best manager of the year, etc. COMPANY'S BENEFITS Financial support: - Probation with full salary - Lunch allowance - Wedding support - Family funeral support - 13th month salary + KPIs bonus - Performance rewards and awards Insurance: - Accident insurance - Health insurance Events and activities: - Christmas - Year End party - Team Building - Family Day - Sport Day

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