HR Supervisor, Compensation & Benefits

Position: HR Supervisor, Compensation & Benefits

Reporting line: HR Manager, Takashimaya Hanoi

Location: IPH Building No. 241 Xuan Thuy, Cau Giay, Hanoi

Employment Type: Independent Role

Job Purpose

The HR Supervisor – C&B is responsible for managing payroll, taxation, insurance, and compensation & benefits operations, ensuring full compliance with Vietnamese labor regulations while delivering accurate, timely, and service-oriented HR support.

Key Responsibilities

1. Payroll, Tax & Insurance Management

• Prepare and process monthly payroll for local and expatriate employees

• Calculate and manage Personal Income Tax (PIT); prepare monthly, quarterly, and annual PIT declarations and reports

• Handle social insurance, health insurance, and trade union contributions on a monthly basis

• Manage employee insurance programs, support claims, and prepare monthly reports

• Prepare payroll reports and coordinate submission to Accounting

2. Compensation, Benefits & HR Operations

• Prepare and manage labor contracts, expatriate agreements, termination documents, and related C&B documentation

• Administer employee welfare and maintain proper documentation records

• Consolidate performance appraisal data and support HR analysis twice per year

• Prepare expatriate-related documents (salary/bonus decisions, policies, payroll, employment confirmations, etc.)

• Prepare HR operational reports (overtime, leave balance, leave budget tracking)

• Maintain and update employee data in HR systems accurately

• Monitor and forecast C&B budgets

3. Compliance, Audit & Authority Liaison

• Prepare statutory reports (half-yearly/yearly): labor reports, insurance, OSH, foreign labor, salary & bonus, pre/post-Tet reports

• Support internal audits, external audits (e.g., KPMG), and PDP compliance

• Ensure all C&B processes comply with company policies and labor regulations

• Update HR policies in line with legal changes

• Liaise with authorities and support inspections when required

• Prepare disciplinary documentation in accordance with labor law

4. Reporting, Documentation & System Control

• Maintain accurate employee records, personal files, and C&B documentation

• Ensure data accuracy and control within HR systems

• Provide regular reports to Legal and Accounting teams

• Identify gaps and propose improvements to C&B processes

5. Employee Services & Company Support

• Support company events, engagement activities, and internal programs

• Participate in service improvement initiatives and store support activities

• Handle employee requests in a timely and professional manner

• Perform other HR duties as assigned