Nhân Viên Chăm Sóc Khách Hàng (Customer Services)
Hồ Chí Minh (On-site)
Nghỉ trọn T7, CN
Hạn chót 27/11/2026
Đăng 15 ngày trước
Yêu cầu công việc
Experience and Qualifications
- At least 2 years of experience in a Customer Care team
- Committed to working with us for at least 1 year
- Strong listening and communication skills, good English communication (listening and speaking) skills (TOEIC 550 / IELTS 5.0) and eagerness to learn
- Careful, detail-oriented, responsible, and hardworking. Ability to multitask, prioritize, and manage time effectively
- Proficient in using office software, smartphones, Google Drive, etc.
- Candidates 25 years old and above are preferred
- Preference for those who love working with children and have experience in martial arts
- Willing to work both in D2 and D7
- Willing to train martial arts at least twice per week
What we offer
- Monthly salary: 7–12 million VND with a possibility to grow, depending on experience and qualifications
- Work in an international environment to improve English and communication skills with customers
- Build teamwork skills in a professional setting; strengthen interaction with children
- Receive free training in Aikido and Kenjutsu from instructors during working hours
Working locations:
- Phu My Hung, District 7 and Thao Dien, Thu Duc City
Working hours:
- Tue, Wed, Thu, Fri: 14:00 - 20:00
- Sat: 09:00 - 15:00
- Sun: 09:00 - 15:00 (Can stay until 18:00 if additional work comes up, will discuss in the interview)
- Mon: Flexible OFF (Staff can cover each other’s shifts 17:00 - 20:00)
Daily break 30 minutes
Yêu cầu nên có
At least 25 years old Experience in martial arts
Công việc cụ thể là gì?
English
Responsibilities
1. Manage customer care, student retention
2. Promote courses, arrange trials, and handle sign-ups
3. Track course sessions, follow up on renewals and payments
4. Register new students and maintain accurate records
5. Respond promptly to messages across communication channels
6. Ensure child safety, support students and teachers during classes, record student progress
7. Gather customer feedback and suggest service improvements
8. Maintain cleanliness, organize materials and merchandise, handle issues and repairs for the Dojo.
• Cấp bậc: Nhân viên (associate) • Loại công việc: Toàn thời gianQuyền lợi có gì?
Học hỏi & phát triển
- Work in an international environment to improve English and communication skills with customers
- Build teamwork skills in a professional setting; strengthen interaction with children
- Receive free training in Aikido and Kenjutsu from instructors
